I hired Ship New England from Waterloo Iowa (Karen and Jim Scholl) to pick up a boat & trailer in Sturgeon Bay Wisconsin and deliver it to Burlington Vermont. I secured the transaction with a $500 deposit.
Ship New England showed up, said the trailer was "unsafe" and disappeared and have refused to return my deposit. I have emailed them and called them and the boatyard who recommended them has tried to contact them.
I then called U-Ship. They completed the delivery, using the "unsafe" trailer, were extremely courteous and professional and I give them the very best recommendation.
What can I do about my experience with Ship New England?